South Africa is a country with a diverse economy, offering a wide range of services to meet the needs of individuals and businesses alike. Service businesses in South Africa provide a variety of professional and specialized services such as accounting, legal, marketing, advertising, consulting, and many more. 

South Africa's service sector accounts for a significant portion of the country's GDP and employs a large number of people.

Service businesses in South Africa are known for their quality, expertise, and professionalism, and have built a reputation for providing high-quality services to clients across various industries. In the last decade, we have seen SMEs in South Africa introduce innovative service businesses including sneaker-cleaning businesses, bike courier services, cleaning services and more. 

Read about Innovative services that emerged during and post the COVID-19 pandemic here 👇

New This Week (03 April 2023)  

• A Guide to Cattle Farming in South Africa

• 3 Strategies to Overcome Competition in the Market

• A Guide to Compensation for Occupational Injuries and Diseases

Use Customer Testimonials To Promote Your Business

Customer testimonials are great for business. Not only do they give credibility to your brand, but they also show potential customers that you offer something that people enjoy, value and will happily invest in.

Testimonials are sometimes paid endorsements (as with influencer marketing), but are more often given voluntarily by satisfied customers, upon a company’s request.

Don’t just take our word for it – here are the numbers:• 92% of people say that they read testimonials when considering a purchase.• 95% of online shoppers read reviews before making a purchase, especially for products or services with a higher price tag.• 88% of buyers have based their buying decision on an online review.• Businesses that have excellent testimonials, experience 31% more spending from customers.

Four steps to obtaining, crafting and using valuable customer feedback 👇

Are you looking for an Unsecured Loan?  

Complete our simple and easy to use form to compare multiple small business loan options.

Business Opportunities in the Service Industry 

People are constantly spending more time and money online. For entrepreneurs, this means digital business opportunities are always growing. In this quick guide, we’ll cover everything you need to know about digital businesses – including what they are, how they work, and how you can start one. Everything You Need To Know About a Digital BusinessStarting a cleaning services business is a great way for budding entrepreneurs to get their business idea off the ground. It doesn’t take a lot of capital or specialist knowledge to get started. Instead, you just need a great business plan and to put in the hard work. How to Start a Cleaning Service BusinessA sneaker cleaning business is no longer a venture that is limited to the township, in recent years there has been an uptick in sneaker cleaning businesses, with entrepreneurs launching businesses in the suburbs and central business districts (CBDs) of cities. Guide to Starting a Sneaker Cleaning Business

How To Calculate How Much To Charge For Your Services

Are you struggling with how to price your product or service? Entrepreneurs often find it challenging to get the proper balance between profitability, competitive prices and providing the best value for money to their customers.

SME South Africa has compiled a guide with factors to consider when pricing your goods or services.

Download the template to learn how to:

• Factor in the production costs,

• Add costs of logistics,

• Finding the sweet spot,

• AND MORE